Regional Disaster Workforce Engagement Lead Carmen Garcia makes ready to welcome evacuees to a shelter in Texas on 8/28. (Photo credit: Tom Bernal/American Red Cross)

Updated 9/6/21, 12:45 pm CST

For media inquiries:

  • Please contact or call 713-313-5319 for story leads, interviews, or the most recent information about the Red Cross response.
  • New b-roll is linked here and here
  • Photos are available here
  • Hurricane Ida assets are now live on the PSA Download Center

To get help: 

Red Cross and partner shelters are currently closed.

In coordination with government and community partners, the Red Cross is working to help bring Hurricane Ida evacuees closer to home. Families currently in emergency lodging in Texas are working with Red Cross caseworkers to identify if they are safely able to return home and what barriers may exist to prevent that return. For residents who need continuing emergency shelter, the Red Cross and community partners have multiple shelters available in Louisiana enabling them to be closer to home as they begin their next steps. 

Anyone affected by Hurricane Ida that needs a safe place to stay should call Louisiana 211 (800-755-5175), text ‘LASHELTER’ to 898-211 or ‘NOLAREADY’ to 77295 for a list of current shelters available. 

For evacuees:

➡️ Red Cross disaster app for Apple and Android, with weather updates and shelter information:

➡️ Red Cross website with updated shelter information:

➡️ Louisiana Red Cross social media: American Red Cross of Louisiana

➡️ Texas Gulf Coast Red Cross social media: FB | LinkedIn | Twitter | Instagram

To become a volunteer:

  • With over 30 disaster relief operations happening now, we urgently need volunteers. Please click here to sign up and a volunteer services representative will contact you.

To make a donation:

  • We are very grateful to members of the public who have reached out about in-kind donations. At this time, we have very limited ability to accept in-kind donations due to COVID-19 restrictions. The best way to contribute is to visit to make a financial contribution or text REDCROSS to 90999 to make a $10 donation.
American Red Cross Texas Gulf Coast volunteer David Holmes coordinates with other volunteers about Hurricane Ida response and work locations on 8/27. (Photo credit: David Holmes/American Red Cross)